How Internal Marketing Comms Can Supercharge Your Business

Why it’s important to keep your team updated on your marketing activities

Your Strongest Marketing Asset

It doesn’t matter the size of your business, it’s important to keep your team informed, included and updated on your business activity. By taking the time to communicate your latest news and achievements to your team, you’re showing that they’re an integral part of the business.

The importance of internal communications was magnified during the pandemic, when many people were put on furlough, flexi-furlough, and weren’t able to perform their regular role for the business. Some employees lost touch with what the business was doing, due to cuts in marketing spend and the lack of PR and social media activities, but the businesses that triumphed, were the ones who kept their staff in the loop with regular updates.

From a marketing perspective, your employees are one of your strongest business assets and marketing channels. By giving your team the information, content and tools to promote your news, they will act as the perfect ambassadors for your business.

Internal Marketing Updates Are Key

Your team are stakeholders of the business, they want to hear about how their hard work and commitment is contributing towards the bigger picture, and the achievement of goals and objectives.

A regular update newsletter / email featuring items like your latest projects, new product launches and client wins, are all stories for your staff to be proud of. This can help contribute towards employee loyalty, a boost in morale, and increased motivation.

 

ZAA Marketing Internal Marketing Communications

Invest in your team, by providing a social media training session.

This will give your team the confidence to post on social media, and also provides a great opportunity to create social media guidelines.

Zoé, ZAA Marketing

What To Include In Your Internal Marketing Update

A Short, Concise Overview
Get to the point with a short, concise overview of the stories and news that you have been promoting across your company website and social media channels.

Links To The Content 
Links to the stories and posts that you have promoted across your business / brand channels. This will encourage your team to view and interact with the content, and share the news across their individual profiles too.

Promotional Assets
Include images, assets and associated hashtags that you would like to be featured with any personal posts. Images attract attention and help to increase the share and reach of social media posts.

Future Activity
Advance notice of upcoming posts, blogs and stories, this will allow your team to contribute towards future stories.

 

Creating Social Media Guidelines For Business

It’s a good idea to create clear, easy to follow guidelines that are applicable to employees at all levels of your business. This set of social media rules will ensure that everyone knows what is expected from them when interacting with company related topics on social media channels. Examples of topics to include within the guidelines could be:-

Standard Information

Standard information to include witin the posts, the company profile handles e.g. @ZAAMarketing and any hashtags # that will help with promotion.

Brand Voice

Examples of the wording that you would like to be used within posts, to ensure that it is in-keeping with the company’s online reputation. 

Personal Viewpoint

Encourage employees to talk about their contribution towards the project. This will give an authentic feel to the posts. 

Do you need social media guidelines for your business?

Building on experience gained from managing social media profiles for various businesses, ZAA Marketing can work with you to create social media guidelines for your business.

To find out more just click on the button below.

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